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Ad policies and truth-in-advertising rules
6 minutes · 8 steps · workout 6 of 6 in this module
What you'll be able to do
By the end of this workout, you'll be able to spot the claims that get ads rejected or fined (misleading claims, health claims, before/after images, personal attributes, fake urgency), and rewrite them so the message survives without the risk.
A first look: Two layers of rules: the platform and the law
Every ad you write passes through two filters. The first is the platform's policy: Google Ads and Meta both have rules on misrepresentation (claims that mislead, even by implication), health and cosmetic claims, before/after images, and content that targets people by personal attributes. Break them and the ad is disapproved, and repeat offenses can restrict the whole account. The second filter is truth-in-advertising law. In most countries a consumer-protection body (in the US it's the FTC; other countries have their own regulators) can fine a company for misleading claims, whether or not the platform caught it. The rule under both is the same: say only what's true, what you can prove, and what an ordinary reader would understand the same way you mean it. This lesson gives you the working basics; it isn't legal advice, and policy pages change, so check the current ones before you launch.
Example: Northpack's “fully waterproof” claim is fine because the bag passed a documented immersion test the company can show. “Indestructible” would not be: no test can prove a bag can't be destroyed.
What this workout covers
- Two layers of rules: the platform and the law
- Case: The rejected ad that was “winning”
- Write about the product, not the person. And keep urgency honest.
A question from this workout: The rejected ad that was “winning”
Green Garden launched a 14-day serum campaign on Meta with two ads. Ad A said “Erases wrinkles in 7 days, clinically proven.” It got a strong CTR for 2 days, then was disapproved for unsubstantiated health claims, and a warning appeared on the account. Ad B said “Skin that looks smoother and more hydrated. Try it for 30 days, free returns.” It ran all 14 days without issues.
- Ad A CTR (while it ran)
- 3.2%
- Ad A days delivered
- 2 of 14
- Ad B CTR
- 2.1%
- Ad B days delivered
- 14 of 14
A teammate says: “Ad A had the best CTR we've ever seen. Appeal the rejection and put it back.” What do you do?
- Appeal and resubmit Ad A unchanged; a 3.2% CTR is worth the risk
- Resubmit Ad A with “clinically proven” removed but keep “erases wrinkles in 7 days”
- Keep Ad B running, and write a new test that keeps Ad A's energy with a claim you can prove, like “looks smoother in 4 weeks, in a 60-person consumer study, or your money back” (only if that study exists)
- Move the whole budget to Google, where the same ad might pass
Pick your answer first, then open the reasoning below.
Show the answer and the reasoning
Answer: C. Keep Ad B running, and write a new test that keeps Ad A's energy with a claim you can prove, like “looks smoother in 4 weeks, in a 60-person consumer study, or your money back” (only if that study exists)
A rejected ad delivers zero, and a second strike can pause the account, which costs far more than the CTR gap. The move is to find out what made Ad A work (a concrete, time-bound result) and rebuild it on a claim you can actually back up. The most common mistake is the second option. “Erases wrinkles in 7 days” is still a treatment claim for a cosmetic; deleting two words doesn't change what it promises. And the last option just moves the same problem to another platform with similar rules.
The other steps work the same way: you decide first, then see why each option is right or wrong.
How you practice here
- 2 short concept cards
- 2 multiple-choice questions
- 1 campaign case with real-looking numbers
- 1 matching exercise
- 1 guided calculation
- 1 recall question from an earlier workout
Part of the module: Ad Copywriting Basics
Copy that grabs attention in the first line, sells a benefit and gets people to act: hook, body, CTA and formulas that work.
More workouts in this module
- The hook: stopping people in the first line
- Sell benefits, not features
- AIDA and PAS: two formulas that work
- Writing a call to action (CTA)
- Same message, different platform: Google, Meta, TikTok, marketplaces
Programs that include this workout